Take time to read Briar Security testimonials
Our understanding of your needs during the survey?
"The engineers were honest and genuine." Helen Cambridge
"The engineers gave good advice and honest comments." Gian Cambridge
The Specification and contract documents for your installation were clear and fair?
"I felt I understood everything as it was well worded and clear." Ellen Cambridge
At what level do you consider was the overall standard of our workmanship and wiring?
"The overall standard of workmanship and wiring was excellent, very neat and impressive" Peter Cambridge
How would you describe the simplicity of operation of the system?
"I am managing to set our alarm system with ease as are my children." Jennifer Cambridge
"Very straight forward." Mark Cambridge
How would you describe the training given in the use of the system when handed over to you?
"All was explained and we had several trial runs the engineer was very good and patient." Sarah Cambridge
"It was very clear and simple." Joe Cambridge
How would you rate the value for money of the system?
"With the excellent system and wonderful support I feel it is value for money" Zoe Cambridge
On the occasions when you have contacted the office, were your enquiries dealt with courteously and efficiently?
"Excellent response." Bailey Burwell, Cambridge
"When I called the office I was helped straight away." Paul Cambridge
How would you rate our engineers in terms of courtesy, helpfulness and general manners?
"The engineers were very polite, punctual, friendly, mannerly, tidy and helpful. I felt at ease with them in my house." Debbie Cambridge
"The engineer kept me well informed at all times with what he was doing and what we need to do." Jim Cambridge
How did you rate our engineers' knowledge and familiarity with the equipment?
"All my questions were answered very clearly." Tony Cambridge
Did the engineers arrive within the agreed time?
"Very punctual." Charles Cambridge
Did our engineers leave your premises clean and tidy?
"Very clean and tidy" Brenda Cambridge
"It was almost as if they had never been." Jean Cambridge
"Your engineers are patient and polite." Edward Burwell, Cambridge
"From the first contact I had calling the office to arrange a visit to complete installation of my alarm, I have been nothing but delighted with every aspect of installation after care and the lovely way I have been treated. A truly wonderful security company who I would and already do recommend to everyone." Emma Cambridge
"I have been very satisfied with all aspects of the survey, quote and installation. Everyone I have dealt with has been extremely professional." Carol Cambridge
"Thank you for providing professional security services to Semitool for many years. We have enjoyed working with you."
"I am writing to compliment your company and workers on the excellent service that you offer. A few months ago I experienced a problem with my alarm the night before going on holiday. Briar dealt with it very speedily in difficult circumstances. Both the administrator and the engineer could not be more accommodating. When the engineer came recently to service my system he was again very pleasant, he arrived at the appointed time and was most helpful. The level of service you offer is very rare and deserves to be commented on, especially as the commitment to good service seems to extend to all of your employees that I have dealt with." Dawn Saffron Walden, Essex